FAQ
When can I expect my order to be processed?
Whilst we do carry some stock, the majority of products are made to order. The Production Time for miniatures is an estimated 1-2 weeks, and terrain is 2-4 weeks but we often fulfil smaller orders much sooner than this. For full details, please see our Processing and Delivery Policy.
Can I get my order sooner?
Whether it’s for an upcoming event or a special gift, we will try our best to get your order out as soon as possible. Please email us on hello@forgemasterminiatures.com with your order number and we will do our best to accommodate.
What Resin do you use?
We use a special mixture of high quality resin to ensure that brittleness is a thing of the past. Want something even tougher? Then checkout our Super-Tough option.
Do you remove 3D printing supports?
The vast majority of supports are removed from all our miniatures. Just as plastic miniatures would have mould lines that require some minor clean-up, a small amount of clean-up may be required for 3D printed miniatures, but this will be minimal.
Do I need to wash my miniatures?
No 🙂 You can assemble, prime and paint them straight out of the box.
What glue should I use?
Superglue is best, we particular recommend gel superglue. Plastic cement won’t work on our resin miniatures.
I have another question…
Drop us an email to hello@forgemasterminiatures.com and someone will respond within 1 business day.